FAQ's

Are the vases included?

Afraid not, they wouldn’t fit through the letterbox!

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Are the delivery dates guaranteed?

Yes, our delivery company guarantees delivery by 4pm Friday or Saturday (which ever day is chosen).

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Do your flowers arrive with instructions?

Yes, not only do you receive a card with instructions, you also receive a code to access our very own video tutorials.

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Where are your flowers sourced from?

They are mostly shipped from Holland, then hand picked and assembled by trained and qualified florists In Derbyshire.

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Do you offer cards alongside the flowers?

Yes, we provide personalised postcards showing the chosen bouquet, with a hand written message.

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What if the recipient is not home for the delivery?

Our packaging should fit most UK letterboxes, so the flowers should be waiting in their home for their arrival.

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Can I change the details of my order?

Please contact us by 9am the day before intended delivery: kerry@tinekefloraldesigns.co.uk

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What time can I order until for delivery?

Our cut off is 2pm

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