• Are the vases included? Afraid not, they wouldn’t fit through the letterbox!
  • Are the delivery dates guaranteed? Yes, our delivery company guarantees delivery by 4pm Friday or Saturday (which ever day is chosen).
  •  Do your flowers arrive with instructions? Yes, not only do you receive a card with instructions, you also receive a code to access our very own video tutorials.
  •  Where are your flowers sourced from? They are mostly shipped from Holland, then hand picked and assembled by trained and qualified florists In Derbyshire.
  •  Do you offer cards alongside the flowers? Yes, we provide personalised postcards showing the chosen bouquet, with a hand written message.
  •  What if the recipient is not home for the delivery? Our packaging should fit most UK letterboxes, so the flowers should be waiting in their home for their arrival.
  •  Can I change the details of my order? Please contact us by 9am the day before intended delivery: kerry@tinekefloraldesigns.co.uk
  •  What time can I order until for delivery? Our cut off is 2pm