Are the vases included?
Afraid not, they wouldn’t fit through the letterbox!
Are the delivery dates guaranteed?
We can’t guarantee next day delivery, but we’ll do our best to meet your ideal delivery date. in 95% of cases the flowers sent via 1st class Royal Mail will arrive on your chosen day. If you have any problems, please contact the team on firstname.lastname@example.org. .
Do your flowers arrive with instructions?
Yes! Not only will you receive a card with instructions, we’ll also share directions on how to find our ‘how to video’ online.
Where are your flowers sourced from?
They’re mostly shipped from Holland, then hand-picked and assembled by our trained and qualified florists in Wirksworth, Derbyshire.
Do you offer cards alongside the flowers?
Yes, we provide a gorgeous gift card with a hand-written message for one off orders.
What if the recipient is not home for the delivery?
Our packaging fits most UK letterboxes, so the flowers should be waiting for you when you get home.
Can I change the details of my order?
Yes, if you contact us by 9am on the day before your intended delivery. Please email email@example.com.
What time can I order until for delivery?
Our cut off is 2pm